Cancellations
The cancellation of a reservation is free. The company will refund the total amount paid, if requested by email to info@balmesmenorca.com . The procedure is carried out the same day of the reception of the email requesting it.
Measures against the COVID-19
Protection of staff
• Use of facemask and gloves
• Use of disinfecting gel
• Minimum distance of 2 meters
Protection in offices open to customers
• Use of facemask and gloves
• Protection screen
• Disinfectant gel available to the client
• Minimum distance of 2 meters in the waiting line
For the pick-up and return of vehicles
• Pick-up:
o Maximum security and protection, without bus transfers
o Minimum physical interaction: sending documents by email and digital signature
o In case of using them, disinfection of pen and POS
• Return by telephone contact
For cleaning and disinfecting vehicles
• Outside, with pressure washing and rinsing system (60 °C)
• Inside:
o With disinfecting products
o Special ozone treatment
Why renting your car in Menorca with Balmes Rent a Car
You have at your disposal a fleet of renovated vehicles and in perfect condition.
The final price of your reservation is ALL INCLUSIVE, without extra or unforeseen costs.
You will have 24-hour roadside assistance, wherever you are.
No two clients are the same, so we will assist you in a personalized way and we will adapt to your needs.