Conditions and guarantees when renting cars in Menorca
Booking and contracts
These conditions constitute a contract for the booking of a rental vehicle via the website of Balmes MenorcaAuto S.L.U. (www.balmesmenorca.com) with registered office at avenue Camí de Sa Beguda, 32 - Industrial estate "La Trotxa" 07730 Alaior, NIF: B57488900. Processing the booking entails the acceptance of all these conditions, which comply with Spanish legislation for users and consumers:
- Bookings made through the website are dependent on the confirmation sent by the company to the email address provided by the customer at the time of the request.
- The booking process concludes when the contract is formalized, handing in documentation (ID or passport and driver's license) and with the signatures of both the client and the company at the time of picking up the vehicle. The company reserves the right to reject a potential client who does not meet the minimum conditions.
- The booking is not necessarily linked to a particular vehicle, but to a group of vehicles with similar technical characteristics and space.
- The vehicle is rented for exclusive use on the island of Menorca, therefore, its use outside Menorca is forbidden.
- The minimum anticipation to make an online booking is 12 hours. The telephone service number is +34 971 371 893.
The final price includes
- TOTAL COVERAGE: FULL RISK INSURANCE WITHOUT DEDUCTIBLE (body, wheels, underbody, windows, mirrors and theft)
- Child safety systems
- Additional drivers
- Pick up and return of the vehicle anywhere in the island
- Roadside assistance (24 hours)
- Unlimited mileage
- Taxes (VAT 21%).
The final price DOES NOT include
- Damages or losses caused to any personal object that is inside the vehicle.
- Damage caused by negligence or willfully caused to any part of the inside of the vehicle.
- Loss or breakage of the key.
- Improper fuel refueling.
- Damage caused to the vehicle due to speeding or violation of the traffic regulations or driving with altered faculties due to the use of narcotic drugs, alcoholic beverages, etc.
- Penalties imposed due to non-compliance with the traffic regulations.
Methods of payment (no credit card required*)
- You can pay in cash (up to 1000 €), with credit or debit card and by bank transfer.
- (*) unless the full/full fuel option is chosen, or a vehicle subject to franchise is selected.
- Drivers under the age of 25 must select the Opel Corsa | year 2011, for the booking to be accepted. For more information, contact email@example.com
- Minimum age 20 years and driving license with more than 1 year old.
- The cancelation of a reservation is free, if this is requested at least 48 hours in advance. The company will proceed to the refund of the total amount paid within 24 HOURS.
- If the cancelation of a reservation is requested less than 48 hours in advance, the amount of a day's rent will be charged.
- Modifications to a reservation are free, but they should be communicated by email to firstname.lastname@example.org
Fuel (without extra charges)
The available options, to be selected at the time of booking, are:
- full/full.This option requires a credit card, which will be requested at the moment of signing the contract, or
- with sufficient fuel. In this case, the client must return the vehicle with at least the same amount of fuel than that delivered. No refunds will be made if the fuel level exceeds the initial one.
Vehicle pick up
- Airport and ports:
The client will pick up the vehicle in the same premises, AND WILL NOT BE TRANSFERRED TO ANOTHER PLACE.
When you leave the terminal, you will be served by company staff. If you do not meet this person, please call +34 971 371 893.
- Hotels, apartments, etc .:
Company staff will wait at the reception. If not, please call +34 971 371 893.
- Airport and ports:
The vehicle will be returned in the same premises, notifying by phone at +34 971 371 893.
- Hotels, apartments, etc.:
The vehicle will be parked in the spaces available for the tenants and notification must be given by phone at +34 971 371 893.
- The amount corresponding to one extra day of rental can be charged if the return of the vehicle exceeds 60 minutes of the agreed time when formalizing the contract.
- The child safety systems (groups 0+, I, II and III) are FREE.
- ISOFIX child safety systems (groups 0, I, II and III) cost € 5 per day.
- Additional drivers are FREE.
- The pick up of the vehicle by a customer before 08:00 hours costs € 25.
- The pick up and return of a vehicle at the airport after 23:30 hours costs € 25.